📣 The gates are open and the magic’s begun! Hyde Park Winter Wonderland is officially open ❄️
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14 November 2025 - 1 January 2026
Open Today: 11am - 10pm
14 November 2025 - 1 January 2026
Open Today: 11am - 10pm
A diverse group of children and adults smile while sitting in a crowded auditorium. A child in a wheelchair appears joyful, creating a warm, inclusive atmosphere.

Winter Wishes

Join us for an accessible morning at Hyde Park Winter Wonderland

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We’re pleased to be bringing back our third annual Winter Wishes, an accessible morning at Hyde Park Winter Wonderland where groups that may otherwise have a difficult time attending the event can enjoy a magical day out.

Taking place on Wednesday 19th November 2025, Winter Wonderland will once again close its doors to the public from 10am to 2pm and offer free entry and unrestricted access to over 100 rides and attractions for Winter Wishes guests.

There will be the opportunity for guests to experience Winter Wonderland without any large crowds, and we will be operating at a significantly reduced capacity, ensuring it is accessible not just for those with additional financial constraints but also those with physical and sensory sensitivities. The event will feature enhanced accessibility measures including reduced lighting and sound levels, low-sensory skating on the open-air Ice Rink, audio guides in the Magical Ice Kingdom, and an increased number of accessible facilities.

Guests will also get the chance to meet Father Christmas in Santa’s Grotto and enjoy surprise entertainment across the event throughout the day.

A dedicated customer service team will be on hand to assist throughout the event, with trained access champions available to any Winter Wishes guests that may need additional support.

FAQs

You will receive an email to confirm your successful application 30 days within the deadline of Tuesday 30th September 2025. Please note due to the popularity of Winter Wishes, only those with successful applications will be contacted.

Your free ticket will give your group access to Hyde Park Winter Wonderland, which will operate on a dramatically reduced attendance compared to standard open hours. Ticketholders can enjoy unlimited access to all our rides and attractions from 10am – 2pm (subject to availability), which includes the open-air Ice rink, the Magical Ice Kingdom, the Giant Wheel, and the Real Ice Slide.

Guests can also visit Father Christmas and his elves at the Grotto. Visiting Father Christmas is free, and you can purchase photos from our official photographers.

Ticketholders will need to pay for games, food, and drink. You can bring your own picnic lunch with you to enjoy in one of our undercover seating areas.

Please note no alcohol or glass is permitted into Hyde Park Winter Wonderland. We do accept cash onsite at some vendors throughout the event.

Security checks will be in place throughout the event, including bag searches upon entry, which may result in delays when entering the site.

We recommend arriving in time for entry at 9:30am. Your group is welcome to stay inside the event until close at 10pm, however guests will need to pay for rides and attractions after 2pm.

Between 10am – 2pm, Hyde Park Winter Wonderland is open for Winter Wishes ticketholders only, which will operate on a dramatically reduced attendance compared to normal opening hours. Please note that from 2pm the public will begin to enter the site, and so Hyde Park Winter Wonderland will start to get busier.

As the event is located in the centre of London there are a variety of transport options. Please take a look at our online Guide Sheet to travelling to Hyde Park Winter Wonderland to find the appropriate travel. Please note it is the responsibility of each guest to organise their own transport to the event. We unfortunately don’t provide coach parking.

Minimum and recommended teacher to student ratios apply to different age groups:

  • Infants (Reception & Years 1-2): We require a minimum of 1 adult to every 8 children, but we recommend 1 adult to every 5 children.
  • Juniors (Years 3-6): We require a minimum if 1 adult to every 10 children, but we recommend 1 adult to every 8 children.
  • Secondary (Years 7-11): We require a minimum of 1 adult to every 10 children.
  • Ages 16 and over: We require a minimum of 1 adult per booking, but we recommend 1 adult to every 30 children.

Please bear in mind this adult to child ratio when you request tickets.

When you receive your e ticket confirmation email, please do download the Winter Wishes guide PDF within this email as it will detail all the attractions and rides that are suitable for different access guests. For information regarding Accessibility now, please view our Access Guide.

We are offering a very limited number of car park/minibus spaces for guests with accessibility requirements only, if you require one, please state this in your email to us. Requests are on a first come first serve basis. The car park is 0.5 miles away from our closest entrance gate.

If you have any questions on accessibility at Hyde Park Winter Wonderland, please email us at
[email protected].

If you require more information before you make your ticket request, do email us at
[email protected], and someone in the team will happily help.